The Daedalus Project was an online survey of MMORPG players which is currently in hibernation, but the archives are still available. In relation to the survey Heather Sinclair, a member of the Dungeon and Dragons Online development team, made an interesting comment:
“From beta all the way through months into launch players were CONVINCED that if you used the diplomacy skill on a chest it would improve the loot you got..
A few weeks back I got into a bit of hot water by suggesting that Warcraft players could be better than they are by coming more prepared to Group content. In fact, my assertion that using a food buff plus a flask (+200 to primary stat) met, from some, with calls for me to check my own mental state. Because CLEARLY, preparation for anything is not within the remit of anyone else to suggest to players, let alone place IN A GUIDE. In the end, the arguments stretched from passionate agreement with my stance all the way through alternatives and suggestions. Maybe it wasn’t about the stats per se, but the willingness of players to show that they understand that grouping has a different rule set than playing alone.
What followed in the next few days was not dissimilar to the run of personal abuse I experienced when I suggested that players might not need flying for Warcraft content. Perhaps there was more fun to be had by learning to overcome difficulty as opposed to simply trivialising the content by flying over it. It is abundantly apparent that some don’t only dislike being told what to do, but will have serious issue when it is suggested they could play better than they are. This is not unusual across the MMO spectrum either: often, players will tell you how friendly their title of choice is in terms of helpful people. We all know those individuals who can’t take criticism, and we understand how hard it can be sometimes to tell others that they’re wrong.
Back in June I did a guest post on Ravalation‘s blog discussing why we troll which I explained by reciting the result of the research done on “The Online Disinhibition Effect”. Later on I wrote an article based on the same research discussing “Why we develop feelings for people we meet in games“. To really understand why we behave the way we do in online environments I believe the disinhibition we experience to be key. Therefore I’ve decided to re-post “Why do we troll” on my own blog to give a fuller picture of what this online disinhibition is and how it works. Enjoy!
Having always taken a great interest in human behaviour and interaction I was intrigued by the world of gaming since I first came in contact with it. My fascination with online gaming and the communities that dwell there was striking from the start and it’s what I tend to write about. My thoughts tonight are revolving around a story a in game acquaintance of mine from SWTOR, let’s call him “Tristin”, told me recently. Long story short Tristin thought he had made a new friendship in game. He seemed very happy about this new friendship. Soon enough some very personal information Tristin had told this other player in confidence ended up in a forum somewhere for all the world to read. The person he had befriended wasn’t the person he had thought at all, it was someone having created a fake in game account for the sole purpose of trolling Tristin.
This made me think about the notion trolling. What is trolling? Why do we do it?
I’d like to tell you a story about an Internet Friendship.
Once upon a time, two people met online. They were drawn together by mutual interests, and the love (in this case) of an MMO. They spent time together chatting via various forms of Social Media, but for one of the two involved, alarm bells had already begun to ring. Because this person knew that the Internet was not a place to begin relationships, that the level of anonymity that the medium allowed meant that people could not be trusted. This meant Person A was open and polite whilst talking to Person B, but wasn’t truly being themselves, or indeed respecting Person B’s enthusiasm and love of what they did. You see, B loved the Internet. They saw it as a golden opportunity to meet people that shared their interests, and A was exactly the kind of person they’d just love to hang around with at the end of a long day. What this meant, of course, is that this friendship was doomed to fail, because sooner or later A and B would collide, and they did. The likelihood was that it would be over something totally trivial and nonsensical, and the drama that resulted would undoubtedly end up being smeared all over everyone’s social media. The final straw was when A blocked B on Twitter, and B had a very public and pointless meltdown as a result. T’was ever thus.
This is pretty much how the world works for many people who use the Internet as their extended social circle on any given day.
Follow this link to read Part 1 in this series.
Before the story goes any further, I really need to explain the key mechanics at play. Without understanding them, it’s impossible to see the fascinating behaviours exhibited by the player population.
Carebears
The most commonly used insult and an accurate description of most people. As in real life a Carebear is someone who wants to play if they are on the winning team, who wants to fight if the odds are in their favour, who wants to progress without obstacles. They are followers rather than leaders.
Whilst Asheron’s Call had an economy (based around cash and loot and player trades for rare items) on Darktide the currency was Carebears. Available in their thousands, Carebears were the worker bees that powered the XP Chains and the cannon fodder that won or lost wars. The only information anyone could see about a Monarchy was the total number of members, by viewing the character sheet of someone in that monarchy. Therefore, in a time of war, the only measure for the progress of that war was whether the Monarchs concerned were gaining or losing members.
Because Carebears don’t stay and fight for the losing team.
Second, Character Builds & Leveling
This blog post will briefly discuss the current state of PvP in the game Star Wars: The Old Republic, as well as delve a bit deeper into the expectations the players have for the future. PvP in SWTOR has been struggling for a long period of time and I have watched the playerbase grow increasingly frustrated. Considering the amount of time this has been going on I was curious to know how much faith there is still left in the community for an improvement, especially with the upcoming expansion and its promise of an influx of players. In order learn more about this I’ve interviewed four players (Igor, Zherio, Snave and Mosh) and asked them about their thoughts and feelings about the current state of the game as well as their expectations for the future.
PVP is pretty sterile in many MMOs, in my opinion, because it lacks consequence beyond things like rating or titles. You can name change, server transfer or reroll. There is no long term impact on the game or its landscape based on whether you win or lose. and it largely takes places in instanced arenas and warzones whilst open world PVP has safe zones and unkillable guards. Even if you manage to kill the unkillable guards, nothing changes. The map will be the same tomorrow as it was today.
There was a game where, partially by design and partially by the driving force of player ingenuity where this was not the case.
Asheron’s motherf***ing Call. Darktide Server. Unlike the other servers, Darktide was unique. It was 100% PVP, 100% of the time. No housing, no safe zones, no NPC guards. If you died then the guy that killed you took your best gear from your corpse. Cheating and hacking was rife and progress in the game was achieved through grinding in dungeons, meaning if you wanted to level you joined a ‘Monarchy,’ got some mates, got tooled up and went to fight for it.
What unfolded on Darktide between 2000 & 2002 was a complex geopolitical hurricane that could have proved the basis for a thesis by a Sociologist. In fact, it did. More than one. It was the best game I have ever played and that had nothing to do with the game play.
First, some context.
I was always quite skeptical to the concept of so called “tweets” which rarely seemed to hold much meaning in their 140 characters. If you’ve read my blog posts you know that expressing deep meaning with just a few words was never an art I mastered. For the sake of the blog however I reluctantly resigned to my fate as a “twitter user”. I have now found that sometimes interesting things do surface, even on twitter. About two weeks ago something caught my attention.
Laurie M @Lawilc01 Randomly reading an MMO Champ thread about raiding, just found out there’s an EU WoW guild specifically for people w/ social anxiety.
I instantly knew that I needed to get myself an interview with someone from this guild. It was too interesting to pass up. So I wrote the GM who was friendly and very helpful.
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Guild: Paranoid – GM: Mipsy
Server: Emerald Dream EU
Main faction: Alliance
Game: World of Warcraft
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On Paranoid’s website the following description is given of the guild:
“Paranoid is a guild for the socially awkward, the shy, the people who’d like to raid, but get a headache just thinking about all the things they could screw up. The people who type a message to someone who’s LFM in trade, then backspace, then type, backspace, type, stare at what they’ve written, backspace again and go quest on their own. And if they do press enter, they’re relieved if they get the reply: ‘Sorry, full.’
After reading the comments to Pyxis piece “Red’s Lesson” my head was buzzing with thoughts. Hearing these stories of people falling for someone they meet online in a game is very interesting and it’s a story I’ve heard many times before. The number of people this seems to happen to surprised me greatly when I first started playing an MMO.
Seeing the comments in Pyxis post reminded me of what I read about “The Online Disinhibition Effect” when I was guest writing for Rav about why we ‘troll’. This study by John Suler presents six features of online society which can elicit us to act differently than in the real world.
“Everyday users on the Internet—as well as clinicians and researchers1–7—have noted how people say and do things in cyberspace that they wouldn’t ordinarily say and do in the face-to-face world. They loosen up, feel less restrained, and express themselves more openly. So pervasive is the phenomenon that a term has surfaced for it: the online disinhibition effect.”
–The Online Disinhibition Effect, John Suler 2004
As you might have noticed by now I am always keen to know the reasons why people choose to game, especially in MMOs. The answer to this can reveal so much. So please, humour me for a second and answer me this:
Which of the following reasons describes your motivation for gaming most accurately?
Of course we are most likely effected by more than one of these motivations but it is possible that one of them is more dominant than the rest. Are you an achievement, social or immersion focused gamer? What is interesting in thinking about this question is that it can effect how important your “Online Social Identity” is to you.
How we are seen by others is extremely important to us in real life but it clearly also transcends to online gaming. Let me explain myself.
